About

FAQ

• Where is the store based?

  Belchertown, MA

• Shipping Price?

  Please note that we include both free shipping and a shipping price. The free shipping includes everything else except for jewelry. If you are buying jewelry then please do not select "Free Shipping" or we would have to cancel and refund your order.

• Do you re-stock items?

  Once a certain product is sold out, we will still have the listing on the site for a few months until it is re-stocked. If we are not able to re-stock the item anymore than after a couple of months, the listing will be deleted.

• How long will it take to receive my order?

  We take about 1-3 days to ship the product. Once shipped most domestic orders take anywhere from 2 - 10 business days to arrive depending on the efficiency of your local postal service.

• Which service do you ship by?

  We use USPS to ship our products and we always include a tracking number unless stated otherwise.

• Do you accept orders placed outside of the US?

  No international shipping as of yet.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.